Parrot CK3000 FAQ

Parrot Inc – FAQs

CK3000 Evolution – Parrot Bluetooth car kit without display

SUPPORT

How can I determine what version of software is on the CK3000?

During the pairing process, the version of software will be displayed on your mobile phone as CK3000 Evolution 5.xx (This indicates a software version).

I’ve lost my mobile phone, but I have all my contacts in the car kit. Is there a way to retrieve them from the car kit?

No, you cannot retrieve contacts from the car kit ‘s memory.

Can I use the GPS or SIM Access with CK3000?

This option is only available for the Parrot CK3300 and Parrot 3400LS.

PAIRING PROCESS

How do I pair CK3000 with my phone/ Smart phone / or PDA?

If you are pairing your car kit with your phone for the first time:

Turn the ignition switch to ON; if you hear the “PLEASE PAIR DEVICE” instruction for the first time, proceed to step 3.

Press the RED and GREEN button at the same time. You may hear “MEMORY ERASING IN PROGRESS, PLEASE WAIT”. You will then hear “PLEASE PAIR DEVICE”. You may now pair your phone.

Turn your phone’s Bluetooth connectivity on (See your phone manual).

On your phone, press MENU, select CONNECTIVITY / SETTINGS, press BLUETOOTH.

Select SEARCH FOR AUDIO ENHANCEMENTS, press SELECT (phone displays <<SEARCHING>>)

Select "CK3000 Evolution 5…", Enter the pin code “1234" on your phone (phone displays <<CONNECTING>>)

Your phone should then display <<PAIRING SUCCESSFUL>>. If not, try the pairing process again.

I’d like to pair my phone but the CK3000 car kit says “Memory Full”. Why?

A maximum of 3 mobile phones can be paired with the CK3000 Evolution at one time. If there are three phones paired with the car kit, the memory is full. You have to erase the memory the car-kit. Press the RED and GREEN button at the same time. You may hear “MEMORY ERASING IN PROGRESS, PLEASE WAIT”. You will then hear “PLEASE PAIR DEVICE”. You may now pair your phone.

How do I erase a phone in the memory of the car kit?

Memory erasing deletes the pairing, the phonebook and the voice tags stores in the car kit. Press the RED and GREEN button at the same time. You may hear “MEMORY ERASING IN PROGRESS, PLEASE WAIT”. You will then hear “PLEASE PAIR DEVICE”. You may now pair your phone.

Is it possible to have more than one mobile phone connected to the CK3000?

Up to three mobile phones may be paired with the CK3000 Evolution at one time; however, Bluetooth only allows for one active connection at a time. You must disconnect the first mobile phone in order to connect the CK3000 Evolution to the second mobile phone. The order in which the car kit connects to the mobile phone corresponds with the order in which the phone‘s were originally paired with the car kit. When the ignition is turned on, the CK3000 Evolution will try to connect to the first mobile phone paired. If this phone is not available, it will look for the second mobile phone (and so on).

MAKING A CALL

How do I place a call from the car kit?

Once your phone is paired with the car kit, there are two ways to place a call:

Dial the call manually on your cell phone and when the call connects, you will here it through the speakers. -OR

You may make a call by using the voice recognition feature if you have recorded keywords and voices tags (see question below).

How do I program car kit voice tags so that I can use the voice recognition feature?

(Note: the mobile phone must be paired and connected to the CK3000 Evolution. Please also note, to use a Samsung mobile, the CK3000 Evolution must have software version 5.09 or more recent.)

TO ADD A VOICE TAG TO A CONTACT STORED ONLY IN YOUR MOBILE PHONE:

You must first record all the keywords such as "PHONE", "HOME", "WORK”, "CELL", etc. in the Parrot menu listing <<RECORD KEYWORDS>>.

Then you must send a contact to the car kit and assign a voice tag to that specific contact. On the car kit, scroll to <<MENU>>, Select<<ADD VOICE TAGS >>.

On your mobile phone, select a contact, select <<OPTIONS>> and choose <<SEND>>, <<VIA BLUETOOTH>> to the car kit. When the car kit has received the contact, the voice training procedure will start. Then, follow the instructions.

How do I place a call using the voice recognition feature?

1. To place a call using voice recognition for a contact with only one phone number: Say “PHONE” (or press the green button on the car kit), you will hear a “bip”, then say “(name of the contact)” and the car kit will start dialing the number of the contact.
2. To place a call using voice recognition for a contact with several phone numbers (home, work, cellular), say “PHONE” (or press the green button of the Evolution), you will hear a “bip”, then say (name of the contact), you will hear another “bip”, then say “CELL” and the car kit will start dialing the cellular number of the contact. If you wish to call this contact at home, you will have to say “HOME” instead of “CELL”.

If I have passengers in the car and want to make a private call, can I switch a call to my phone for privacy instead of using the car’s speakers?

1. Yes, to switch a call to private mode, press the green button during a conversation.
2. To switch back to hands-free mode, press the green button during conversation.

TROUBLE SHOOTING

When I turn the ignition off, why do the red and green lights remain on?

The installation of the power cable has to be checked:

The red cable must be 12V Permanent – Always powered

The orange cable must connected to the 12V after-contact

The black cable must be connected to the ground

When I turn the ignition on, why do I hear “PLEASE HANG UP”?

Check if the lights are active on the car kit. Otherwise, erase the memory and try to repeat the pairing.

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