Parrot CK3200 LS FAQ

Parrot Inc – FAQs

CK3200 LS – Parrot Bluetoothcar kit with color LCD display

SUPPORT

How can I determine the version of software running on the 3200 LS?

Go to <<SETTINGS>>, <<INFORMATION>> and the software version will be displayed.

I’ve lost my mobile phone, but I have all my contacts in the car kit. Is there a way to retrieve them from the car kit?

No, you cannot retrieve contacts from the car kit ‘s memory.

Can I use the GPS or SIM Access with 3200 LS?

This option is only available for the Parrot CK3300 and Parrot 3400LS.

PAIRING PROCESS

How do I pair 3200 LS with my phone, smart phone, or PDA?

If you are pairing your car kit with your phone for the first time: Turn the ignition switch to ON; you should hear
the “PLEASE PAIR DEVICE” instruction for the first time (See step 2)

On your car kit, scroll to <<SETTINGS>>, <<ADVANCED SETTINGS>>, <<PAIR WITH PHONE>>.
If your phone is listed, select your phone.
If your mobile phone is not listed, select <<OTHER PHONE>> and a four digit pairing code will bedisplayed on the car kit.
Turn your phone’s Bluetooth connectivity on (See your phone manual).
On your phone, press MENU, select CONNECTIVITY, SETTINGS, press BLUETOOTH.
Select SEARCH FOR AUDIO ENHANCEMENTS, press SELECT (phone displays <<SEARCHING>>)
Select "3200”, enter the pin code displayed on the car kit into your phone, phone displays <<CONNECTING>>.
8) Your phone should then display <<PAIR SUCCESSFUL>>. If not, try the pairing process again.

Is it possible to have more than one mobile phone connected to the 3200 LS?

Up to five mobile phones may be paired with the 3200 LS at one time; however, Bluetooth only allows for one connection at a time.

In order to connect the correct mobile phone:

Disconnect the first mobile phone in order to connect the 3200 LS to the second mobile phone. On the car kit, scroll to <<SETTINGS>>, <<PAIRED DEVICES>>, select the mobile phone you want to delete and select <<DISCONNECT>>. Press the green button to confirm.
Deactivate Bluetooth on the disconnected mobile phone. The order in which the car kit connects to the mobile phone corresponds with the order in which the phones were originally paired with the car kit. When ignition is turned on, the 3200 LS will try to connect to the first mobile phone on the car kit’s paired list. If this phone is not available, it will look for the second mobile phone (and so on).

I’m trying to pair my mobile phone but the 3200 LS says “Memory Full.” Why?

A maximum of 5 mobile phones can be paired with the 3200 LS at one time. If there are five phones paired with the car kit, the memory is full. You must delete one of the phones listed to be able to pair a new mobile phone.

If this does not solve the problem, there could be one of two other reasons:

You may need to upgrade the software to the most recent version with more memory capacity
- To determine the memory capacity of your car kit, scroll to <<MENU>>, <<SETTINGS>>, <<INFORMATION>>, <<MEMORY>>. If the memory available is around 10 Kb you will need to flash the car kit via serial cable to the latest version available.
- To determine the software version on your car kit, go to <<SETTINGS>>, <<INFORMATION>> and the software version will be displayed.
You may have an installation problem. Make sure that the car kit displays the message “Goodbye!” when you switch off the ignition. If this does not happen, the red and orange wires of the power cable have been reversed. You will have to swap the fuses of both the orange and red wires with one another. This should solve the problem.

How do I erase a phone in the memory of the car kit?

Memory erasing deletes the pairing, the phonebook and the voice tags stores in the car kit.

To erase the memory of the car kit, PRESS the RED and GREEN BUTTON at the same time. You may hear “MEMORY ERASING IN PROGRESS, PLEASE WAIT”. You will then hear “PLEASE PAIR DEVICE”. You may now pair your phone.

MAKING A CALL

How do I place a call from the car kit?

Once your phone is paired with the car kit, there are two ways to place a call:

Dial the call manually on your cell phone and when the call connects, you will here it through the speakers. -OR
You may make a call by using the voice recognition feature if you have recorded keywords and voices tags (see question below).

How many contacts can the 3200 LS car kit hold in memory?

The 3100 car kit will store 850-1000 contacts between 5 paired phones

How do I program car kit voice tags so that I can use the voice recognition feature?

(Note: the mobile phone must paired and connected to the 3200 LS.)

TO ADD A VOICE TAG TO A CONTACT IN THE CAR KIT MEMORY:

Scroll to <<MENU>>, <<VOICE COMMANDS>>, <<PHONE BOOK>>, Select contact and follow the vocal instructions.

TO ADD A VOICE TAG TO A CONTACT STORED ONLY IN YOUR MOBILE PHONE:

You must first record ALL of the menu keywords such as "PHONE", "HOME", "WORK”, "CELL", etc. To do so, scroll to <<MENU>>, <<RECORD KEYWORDS>>. (Note: If the microphone is set to below a 75% level, it may cause the voice tag to activate too easily.)
Then you must send a contact to the car kit and assign a voice tag to that specific contact. On the car kit, scroll to <<MENU>>, <<ADD VOICE TAGS >>. On your mobile phone, select a contact, select << OPTIONS >> and choose <<SEND>>, <<VIA BLUETOOTH>> to the car kit. When the car kit has received the contact, the voice training procedure will start. Then, follow the instructions.

How do I place a call using the voice recognition feature?

To place a call using voice recognition for a contact with only one phone number: Say “PHONE” (or press the green button on the 3200 LS), you will hear a “bip”, then say “(name of the contact)” and the car kit will start dialing the number of the contact.
To place a call using voice recognition for a contact with several phone numbers (home, work, cellular), say “PHONE” (or press the green button of the 3200 LS), you will hear a “bip”, then say (name of the contact), you will hear another “bip”, then say “CELLULAR” and the car kit will start dialing the cellular number of the contact. If you wish to call this contact at home, you will have to say “HOME” instead of “CELL”.

If I have passengers in the car and want to make a private call, can I switch a call to my phone for privacy instead of using the car’s speakers?

You, to switch a call to private mode, press the green button during a conversation.
To switch back to hands-free mode, press the green button during conversation.

TROUBLE SHOOTING

Why do the recorded voice tags in the car kit disappear when I turn off the ignition?

The voice tags may disappear because the car kit has not been wired correctly. If the car kit does not display the message “GOODBYE” when you turn off the ignition, it is most likely because the red and orange wires of the power cable have been reversed. You will need to correct this installation error.

How do I erase a contact from the car kit?

Contacts stored in the car kit through automatic synchronization will have to be deleted from the mobile phone. The contact will be dropped from the car kit memory during the next synchronization.
Contacts which were sent (pushed) through Bluetooth into the car kit must be erased manually. To do so, scroll to <<SETTINGS>>, <<CONTACT MANAGEMENT>>, <<PHONEBOOK MANAGEMENT>>, select contact, <<DELETE CONTACT>>, select <<YES>>.

Why can I only hear the conversation through my two front speakers, when my car is equipped with front and rear speakers?

The internal amplifier of the car kit has output for only two speakers; therefore the conversation will only be heard through the front speakers while the car kit is in use. The mute cable will take care of switching of the signal for the other two speakers of the car. When the car kit is not in use, all car speakers will be active.

How do I stop the automatic synchronization on the car kit?

Delete the pairing of your mobile phone on the car kit, and of the car kit on the mobile phone’s Bluetooth menu.
Then redo the pairing of the mobile phone using the menu on the car kit , scroll to <<SETTINGS>>, <<ADV. SETTINGS>>, <<PAIR WITH PHONE>>, <<DISABLE SYNCHRO>>.

Why can’t I hear the person who’s calling me?

Press the green button on the car kit to make sure the conversation is not in PRIVATE mode. Check to see if you can hear the car kit voice menu. If you still cannot hear the person calling it might be a faulty unit.

I have a Samsung mobile phone, and I cannot send my contacts in the 3200 LS. Why?

3200 LS software versions older that 2.03c do not allow the phone to push contacts via Bluetooth to the car kit.

How do I send contacts to the car kit from another Bluetooth device?

(Note: Your mobile phone must be displayed as <<DISCONNECTED>> from the car kit.)

Scroll to <<MENU>>, <<SETTINGS>>, <<CONTACTS MANAGEMENT>>, <<RECEIVE CONTACT>>
From the mobile phone, select a contact, select <<OPTIONS>>, <<SEND>>, <<VIA BLUETOOTH>> to the car kit.
When the contact is received, it will be displayed in the PHONEBOOK.

How can I associate a picture with a contact?

For some mobile phones, it is necessary to have the 3200 LS software version 2.02 or later.

To associate a picture to a contact, scroll to <<SETTINGS>>, <<CONTACTS MANAGEMENT>>, select a CONTACT, <<ASSOCIATE A PICTURE>>, the pending picture will be displayed.
On your phone, select a picture, <<SEND VIA BLUETOOTH>>, <<LOOK FOR DEVICES>>, <<3200LS>>.
When picture is sent, an icon will be displayed next to the contact indicating the contact has an associated picture. The picture of the caller will then be displayed for incoming calls.

How can I change the wallpaper of 3200 LS?

(Note: For some mobile phones, it might be necessary to adjust the size of the picture to 160x128 pixels. Also, note that only JPG pictures can be added.)

Scroll to <<SETTINGS>>, <<DISPLAY>>, <<WALLPAPER>>, <<ADD A WALLPAPER>>, pending wallpaper will be displayed.
On your mobile phone, select a picture, <<SEND VIA BLUETOOTH>>, <<LOOK FOR DEVICES>>, <<3200LS>>.
When picture is sent, scroll to <<SETTINGS>>, <<DISPLAY>>, <<CHOOSE WALLPAPER>> and choose the latest picture sent.

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