Parrot’s recommended best practices for hardware installation and training
benefit both the installer and customer by keeping processes as smooth and
efficient as possible. By adhering to the guidelines in this Manual, Parrot dealers
increase their installation efficiency while earning customer loyalty and
generating repeat business from satisfied customers.

This Manual can also serve as a resource for Customer Relationship
Management, helping employees understand customer interface techniques to
use before and after the sale. By performing proper installation and offering
proper customer service, the customer’s confidence and trust can be gained and
a potentially long-term business relationship can be built. These practices are
useful in generating customer referrals and are generally successful in creating
return visits for all their future mobile electronics needs.

Download the PDF now.